VS789 Privacy Policy – Malaysia Member Personal Data Protection

Introduction and Scope of the vs789 Privacy Policy

Vs789 is an online entertainment platform serving adult users in Malaysia. We understand that privacy is a fundamental right, and we take that responsibility very seriously.

This Privacy Policy applies to:

• All information you provide during the vs789 account registration process.
• Data collected automatically when you use our platform, including through your web browser and mobile app.
• Information you share with the vs789 customer support team via live chat, email, or WhatsApp.
• Financial transaction data processed through our platform.
• Identity verification (KYC) information submitted for security and compliance purposes.

This policy is governed by the Personal Data Protection Act 2010 (Act 709) of Malaysia and all related regulations enforced from time to time. VS789 acts as a responsible data processor for all information we handle.

Types of Personal Data We Collect

Vs789 only collects data that is strictly necessary for platform operations and to provide the best service to our members. The categories of data we collect are as follows:

Registration & Identity Data

• Full name as shown on your official identification document.
• National identification number (MyKad) or passport number.
• Date of birth for age verification (18 years and above).
• Active email address for account communications.
• Mobile phone number registered in your name.
• Current residential address.

Financial & Transaction Data

• Bank account number for processing deposits and withdrawals.
• Bank name and account holder name for verification.
• Records of deposit, withdrawal, and credit transfer transactions.
• Wagering history and gaming activity.

Technical & Usage Data

• IP address and network information at login.
• Device type, operating system, and browser version.
• Activity logs, session timestamps, and pages visited.
• Cookie data for user experience improvement.
• General geographic location (IP-based, not GPS).

Purpose of Use of Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. vs789 never uses member data for undisclosed purposes without your consent. The primary purposes are:

Data Sharing With Third Parties

Vs789 does not sell, rent, or disclose members' personal data to third parties for marketing purposes without your explicit consent. However, in certain situations, we need to share your information with the following parties:

• Payment Service Providers – Transaction information is shared with approved banks and integrated payment gateway providers solely for the purpose of processing your deposits and withdrawals.
• Game Service Providers – Minimum account information is shared with third-party game providers integrated into the vs789 platform to enable seamless access to games.
• Regulatory Bodies and Law Enforcement – vs789 will disclose required information to relevant authorities when mandated by law or a valid court order.
• Technical Service Providers – Hosting, cybersecurity, and analytics companies that help us operate the platform are bound by strict confidentiality agreements.

All third parties working with vs789 are required to meet data protection standards equal to or higher than those we uphold ourselves.

vs789 Data Protection Security Measures

Your data security is VS789's top priority. We implement multiple layers of technical and organisational safeguards to ensure your information is always protected:

• 256-bit SSL Encryption – All data transmitted between your device and vs789 servers is encrypted using the latest TLS protocol, making it unreadable to outside parties.
• Two-Factor Authentication (2FA) System – An additional security layer for account login to prevent unauthorised access.
• 24/7 Monitoring – Our cybersecurity team monitors all platform activity around the clock and responds promptly to any threats.
• Strict Access Controls – Only authorised personnel may access members' personal data, and every access is logged for audit purposes.
• Regular Data Backups – All data is regularly backed up to separate secure servers to ensure service continuity.
• Independent Security Audit – vs789 undergoes periodic security audits by independent experts to identify and address any system vulnerabilities.

While we take all reasonable measures, no system can guarantee absolute security. We encourage you to also take precautions such as using a strong password and not sharing your login credentials.

Use of Cookies and Tracking Technologies

Vs789 uses cookies and similar technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Session Cookies – Required to maintain your login session while using the platform. This cookie is deleted when you close your browser.
• Preference Cookies – Stores your personal settings such as preferred language and display preferences for a more convenient experience.
• Analytics Cookies – Helps us understand how members use the platform so we can continuously improve our services. Analytics data is collected anonymously.
• Security Cookies – Used to detect and prevent fraudulent activity and to ensure the integrity of your login session.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the VS789 platform.

Your Rights as a VS789 Member

Under the Malaysia Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold:

To exercise any of the rights above, please contact the vs789 support team via live chat or email. We will process your request within 14 business days.

Data Retention and Deletion

Vs789 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. The specific retention periods are as follows:

• Identity and KYC data is retained for a minimum of 5 years after account closure, in compliance with anti-money laundering (AML) legal requirements.
• Financial transaction records are retained for a minimum of 7 years to meet tax and accounting requirements.
• Activity logs and technical data are retained for 12 months for security and investigation purposes.
• Customer support communication data is retained for 2 years for service quality purposes.

Once the required retention period has elapsed, data will be securely deleted or anonymised in accordance with established procedures.

Changes to This Privacy Policy

Vs789 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes are made:

• We will update the "Updated" date at the top of this document.
• A notice of changes will be displayed on the vs789 platform homepage for at least 7 days.
• For changes that significantly affect your privacy rights, we will send a notice to the email address registered to your account.
• Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.